Nathan Hirsch and Connor Gillivan – Cracking The VA Code

Learn Strategies to Interview, Onboard, Train, and Manage VAs to Scale Your Business Faster

Welcome to Cracking The VA Code! This comprehensive course is specifically designed for entrepreneurs and business owners who want to leverage the power of Virtual Assistants (VAs) to scale their business efficiently and effectively. With the proven strategies shared by experts Nathan Hirsch and Connor Gillivan, you will gain valuable insights on hiring, onboarding, training, and managing VAs to maximize productivity and growth.

What You Get in Cracking The VA Code

In this course, you will learn:

• The exact system for hiring and scaling with VAs, proven to streamline processes and save time.
• How to interview, onboard, train, and manage VAs effectively to ensure seamless integration into your business.
• Techniques to develop company culture, establish strong communication, and prevent common red flags.
• Methods for managing your VA with tools like Trello, and how to scale your team as your business grows.
• How to create and maintain systems that allow your business to run smoothly even with multiple VAs.

️ Course Sections

Section 1: The Introduction

• Module 1: Meet your instructors, Nathan Hirsch and Connor Gillivan, and learn how this course will transform your approach to hiring and business management.
• Module 2: Get introduced to the IOTM System, a step-by-step approach for efficiently managing VAs.
• Module 3: Complete an activity to evaluate your current business and set goals for where you want it to be by the end of the course.

Section 2: Interviewing (The CARE Interview Process)

• Module 1: Understand what makes a truly great virtual assistant and identify the key traits that distinguish good VAs from bad ones. (Cheat Sheet: Traits to Look For & Traits to Avoid)
• Module 2: Learn where to hire VAs, with a focus on hiring from the Philippines, and important things to know about this process. (Cheat Sheet: Things to Remember about Filipinos)
• Module 3: Learn how to decide which tasks to hire for first in your business. (Activity: Identify your first hireable task)
• Module 4: Discover how to conduct an effective interview using just chat tools (Skype/Slack) and the CARE Interview Process. (Activity: Interview at least 2 VAs using this process)

Section 3: Onboarding (The SICC Method)

• Module 1: Set up a working schedule with your VA for maximum efficiency. (Activity: Create a schedule with your VA for the first task)
• Module 2: Learn how to deal with common issues like internet problems, power outages, and disappearing VAs. (Cheat Sheet: Questions to Ask to Identify Possible Red Flags)
• Module 3: Set up communication channels with your VA for clear and consistent interactions. (Activity: Download and set up communication apps)
• Module 4: Onboard your VA with company goals and culture. (Activity: Create a company culture document)
• Full Section Activity: Hold a meeting with your VA to discuss compensation and the key aspects of the SICC Onboarding Method.

Section 4: Training (The SSS Technique)

• Module 1: Learn what an SOP (Standard Operating Procedure) is and how to create your own for effective task management. (Cheat Sheet: SOP Examples)
• Module 2: Discover how to train VAs using the SSS Technique: Study, Sample, Show. (Activity: Train your VA using the SOP you created)

Section 5: Managing Your VA (The BARF Method)

• Module 1: Learn the BARF Method for managing your VAs: Buying in, Appreciation, Relationship, Family. (Cheat Sheet: 1 Activity to Perform Each Week)
• Module 2: How to manage your VA with weekly check-ins, meetings, and quarterly evaluations. (Activity: Set up these meetings and invite your VA)
• Module 3: Learn how to use a task management system like Trello to track your VA’s tasks and progress.
• Module 4: How to implement bonus and raise policies for your VA. (Activity: Create your bonus and raise policies)
• Module 5: Learn how to handle firing situations when things don’t work out with a VA.
• Module 6: Scale your team effectively, from 1 VA to 5 VAs, 10 VAs, and beyond. (Cheat Sheet: Organizational Charts for Scaling)

Section 6: Outro

• Module 1: Special thanks from Nathan and Connor for completing the course.
• Module 2: Provide feedback on the course to help improve future versions.

Take Action and Scale Your Business with VAs!

Don’t miss out on the opportunity to scale your business by effectively hiring, managing, and training VAs. The strategies shared by Nathan Hirsch and Connor Gillivan will give you the tools you need to build a successful team and free up your time to focus on growing your business. Start today and take control of your business’s future!